Selecting an Item

 

1)      Begin by selecting a category from the list on left by double clicking it.

2)      Select a sub-category.  Thirty  items will appear.  If more are available, click on the additional page numbers listed at the top and bottom of the page.

3)      Select desired item by double clicking it.

4)      You are taken to a page displaying a larger picture, pricing, available sizes, color options and other pertinent item information.

5)      Select desired quantity

6)      Select all product specifics in all drop down windows (item color, size, facility name. embroidery fees. etc.)

7)      If you desire this item, add it to the shopping cart by clicking the BUY icon at the top of the page…if not repeat previous steps.

 

The Shopping Cart

 

1)      You are taken to an itemized view of your shopping cart.  You have the opportunity to view your selection, modify or remove if necessary and continue shopping for additional items if necessary.

2)   You will now be able to verify the information added.

3)      Note that any additional set-up, additional imprint charges, color match charges and freight will be added to your total at a later time.

4)  Click on Continue Shopping, recalculate or check-out.

 

Bill to/Ship to

 

1)      Enter all pertinent billing information.

2)      Be sure to enter shipping information, if different than the bill to information…if not leave the right column blank.  Be sure to specify the shipping location as business or residence. (NOTE:  FedEx will not deliver to a PO Box.  Your ship to address must be a street address)  All personal orders must be shipped to your home.

3)      Once this is all completed, continue checking out by double clicking the icon at the bottom of the page.

 

Continuing to Check Out

 

1)      Double-check all information that you have entered for accuracy.  Once all information is correct, continue checking out by double clicking the icon at the bottom of the page.

2)      You are taken to a new page asking you to select your method of payment.  If using a gift certificate please make sure to also select a payment method for any balance due on your order above the value of your gift certificate.

3)     If using a PO enter this code as this will be used in billing and orders will not be processed without it.

4)      Enter any other special instructions not covered in the appropriate field if necessary.

5)      Double click the “Send Order” icon to complete your online company store order.

 

Gift Certificate/Gift Card Purchases

 

1)     When asked to enter your Gift Certificate code, enter the Code from the front of your certificate.

2)     If your total purchase exceeds the amount of your gift certificate/gift card, also select “credit card”.

3)     Employees cannot combine/collect gift cards to use for one purchase.

 

Order Confirmation

 

At this point, your online order is complete and you are given an order confirmation.  Print this confirmation for your records, as you will not have access to this page again.  This is confirming an order has been sent to Identity Marketing. 

 

Important Information For You to Note

 

·        The “Total” at the bottom does NOT include any applicable set-up charges, additional imprint charges, or color match charges.

·        You will see an itemized listing of what you ordered.  This list will notate any additional charges (if applicable) that are not included in this total, but will be included on your final invoice.

·       Individual Orders: The “Total” at the bottom will  include shipping charges

·       Quantity Orders: The “Total” at the bottom will  NOT include shipping charges.  These will be billed at actual costs based on weight and delivery method.

·        All quantity orders are subject to the industry standard 10% overrun/underrun.  This overrun/underrun will be billed and will be considered acceptable completion of order.